1. Do I have to make a reservation?
Yes, we are by reservation only. You cannot just show up for a tour.
2. How much does it cost?
The cost is $83.14 per person.
3. How many ziplines do you have?
We have a total of 10 ziplines that are all included in the tour.
4. Can I come and only do a couple of ziplines?
No, we offer a tour through 10 separate ziplines, we do not have any smaller packages available.
5. How much hiking is involved and how strenuous is it?
Throughout the tour there is about ¾ of a mile worth of hiking. The hiking is spread out in between the ziplines, you will only hike for five minutes at a time. The hike is up hill on uneven terrain, we compare the hike to walking up three flights of stairs unassisted.
6. I don’t want to zipline, can I still do the hike?
No, unfortunately it is not possible to take the hike without ziplining. The hiking is separated in between the ziplines.
7. My friends are coming to zipline but I don’t want to, can I go and watch them?
Yes, we can accommodate a couple of observers on each tour. You will not be with them the entire time because you will be separated by ziplines. There will be a small amount of hiking involved. We will station you at a couple of different landing platforms where you can watch them fly in and take pictures. You will be able to see the first 5 ziplines, the last 5 are positioned through the trees which cannot be observed. We will take you back to the welcome center where you will be able to see them fly in on our last line. You will need to wear tennis shoes or hiking boots. Opened toed/ opened heeled shoes are not allowed on the course. Observers have to be at least 18 years old or be accompanied by an adult.
8. How long does the tour last?
The tour will last about an hour and a half to two hours.
9. Do I need to arrive early?
Yes, you will need to arrive 15-30 minutes ahead of your scheduled tour time. If you arrive late you may miss your tour. At this point your deposit will be nonrefundable.
10. What do I need to wear?
You will need to wear tennis shoes or hiking boots. Opened toes/opened heeled shoes are not allowed on the course. Pants or shorts will work. If you wear a pair of shorts we recommend wearing a pair that reaches to the mid thigh, any shorter then this and the harness will rub on your legs throughout the tour. This is for your own comfort. Please dress according to the weather. On a cold day please bundle up, if you end up getting too warm we can hold onto extra layers.
11. What do I need to bring?
We will supply you with all of your gear and bottled water. Please bring a method of payment to pay your balance, we accept Visa, Master, Disc, cash or check. We will also have souvenirs for sale. We recommend that you bring a camera or phone to take pictures. We will have phone pouches available for only $5.00 so you don’t have to worry about dropping your phone.
12. Do you sell any souvenirs?
Yes. We sell t-shirts, hats, koozies, phone pouches (so you won’t drop your phone), water bottle holders, stickers and will have GoPros cameras available for your to rent.
13. Do you offer photo packages?
No. We do, however, have Hero3 GoPros available for you to rent. This camera will mount on the front of your helmet and video record your whole adventure. You will get a 16GB SD card with the video of your tour. We do have a limited availability, if interested please call our office to reserve one ahead of time. The cost is $45.00 including tax. This amount is to be paid upfront to reserve.
14. Can I bring my own gear/gloves/helmet?
No, you will need to use the gear we provide to zipline.
15. Can I wear a backpack?
No, you can only carry a backpack if you have a medical need for it.
16. Can I bring my camera?
Yes, as long as you have a wrist/shoulder strap or a pocket to put it in while you are on the zipline. You will need to use both hands while on the zipline.
17. Can I bring my GoPro?
Yes, you can bring your GoPro with your helmet strap and mount it to one of our helmets or you can use your own chest mount. You will not be allowed to bring the selfie stick (arm extension) or tripod on the tour.
18. Do you have lockers for our personal items?
We do not have lockers. We do, however, have a locked cabinet set behind the desk, we can hold onto personal items here.
19. Can we bring a picnic?
No, we will need the space to accommodate the next tour. The town of Wimberley has a beautiful park called the Blue Hole with rock picnic tables.
20. How far in advance do you need to make a reservation?
This really depends as availability can vary week to week. We always recommend calling or emailing to check availability for specific dates. At that point we can let you know how much space we have available.
21 If I make the reservation for a certain number of people and then end up having less people can the extra deposits count towards my balance?
We can use the extra deposit towards your balance ONLY if you make adjustments at least one week ahead of time. Any cancelations done within one week of your tour will result in the loss of your deposit.
22. I don’t want to pay for everyone in my party. Can I set a reservation and have everyone pay their own deposit?
Yes, we can set up a group reservation to allow everyone a change to call in their own deposits. We will set a deadline for payments. The deadline varies depending on how far in advance you are booking your reservation.
23. How many people can be in a tour?
At each tour time we can book up to 25 people, we will then split the group into two smaller groups of 12 or 13.
24. When do you close for the season?
We do not close, we stay open all year.
25. Are your tour times different throughout the seasons?
We normally offer tours at 9am, 11am, 1pm and 3pm, then throughout the summer we will also offer a 5pm tour time. This tour time only becomes available once all other tour times are full.
26. Can my son/daughter that is too young to zipline stay at the welcome center?
Only if accompanied by an adult, children may not be left unsupervised at any time.
27. Can my 8 year old zipline if they weigh over 65lbs?
No, each participant must meet all requirements. Our minimum is 9 years old and 65lbs.
28. Can I go ziplining if I weigh more than the weight limit, I am really tall?
Men (weight limit of 250lbs) = No. Our maximum weight limit is 250lbs, no exceptions. Women (weight limit of 200lbs) = Possibly, we can make exceptions for tall women on an individual basis. Please call our office.
29. Can I sign the consent form for my son/daughter’s friend?
No, the release form will need to be signed by the minor’s parent/legal guardian. You can find the release form under the downloads tab or you can request one to be emailed to you.
30. Can my daughter/son ride with me on the zipline?
No, we do not offer tandem ziplining.